866-266-7496 imex@psu.edu
Hotline

IMEX Hotline

Working on an immersive media project for your class and not sure where to begin? Contact the Media Commons hotline for help with project planning, finding resources, production tools, editing assistance, publishing – or anything in between.

Phone

Hours: Mo-Th 9a-9p, F 9a-5p, Sa 10a-6p, Su 1p-9p

Email

Note: Consultants will make every effort to respond within one business day.

Chat

Talkus IconLive, web-based chat support is available here and on every other page of the IMEX website. Just click the icon in the lower right hand corner and a consultant will assist you.

Availability: Chat is open during regular hotline support hours listed above.

Making An Appointment

No matter where you are, IMEX offers resources to help you explore in immersive video
– and create your own 360º and VR content.

At University Park

At University Park, students, faculty or staff may schedule an appointment for individualized help using our online request form.

Across the Commonwealth

Across the Commonwealth, please visit our Media Commons locations pages to find out how to get in touch with your campus consultant.

More Support Options

IMEX provides tailored training in our state of the art lab or in your classroom
upon request as well as tutorials and modules that cover all of the services that we support.

Workshops

The Immersive Experiences Lab offers On-Demand Workshops for small or large groups who cannot attend the regular scheduled workshops. At University Park, these workshops are held in the multimedia classroom located in the Pattee Library Media Commons. At Commonwealth campuses, they can be held at your location or online.

Tutorials

Looking for information on how to use the software and hardware resources that IMEX provides? From setting up the 360º camera to editing techniques to publishing content, we’ve got you covered in our Tutorials library.