IMEX Lab Hotline
Working on a media project for your class and not sure where to begin? Call, email, or chat with the Media Commons hotline for help with project planning, finding resources, production tools, editing assistance, publishing – or anything in between.
Phone
Spring 2024 Hours: M-R 9:00 am-8:00 pm, F 9:00 am-6:00 pm
Note: Consultants try their best to respond within one business day.
Chat
Live, web-based chat support is available here and on every other page of the IMEX Lab website. Just click the icon in the lower right hand corner and a consultant will assist you.
Availability: Chat is open during regular hotline support hours listed above.
Making An Appointment
No matter where you are, IMEX offers resources to help you explore in immersive video
– and create your own 360º and VR content.
Remote Consultations Available
Penn State students, faculty and staff at every campus can schedule a remote appointment for individualized help using our online request form.
Across the Commonwealth
Across the Commonwealth, please visit our Media Commons locations pages to find out how to get in touch with your campus consultant.
More Support Options
IMEX provides tailored training in our state of the art lab or in your classroom
upon request as well as tutorials and modules that cover all of the services that we support.
Workshops
The Immersive Experiences Lab offers On-Demand Workshops for small or large groups who cannot attend the regular scheduled workshops. At University Park, these workshops are held in the multimedia classroom located in the Pattee Library Media Commons. At Commonwealth campuses, they can be held at your location or online.
Tutorials
Looking for information on how to use the software and hardware resources that IMEX provides? From setting up the 360º camera to editing techniques to publishing content, we’ve got you covered in our Tutorials library.
Ask CLIve
Creative Learning Initiatives (CLI) supports creators through the Media Commons, IMEX Lab and Maker Commons. Our CLIve chatbot leverages artificial intelligence to help you get the most out of immersive activities and projects.
